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Support

Technical Support

Presearch strive to offer comprehensive technical support to help you with your instrumentation, ensuring it remains reliable and easy to use. Our dedicated support team are highly experienced and receive the latest training from our suppliers to keep them abreast with the latest developments on all aspects of our products.

Our support specialists are here to help you in any situation:

  • Application Support - guidance with application development, helping you find the solutions you need
  • Hardware and Software Support - providing our expertise in troubleshooting your instrumentation
  • Technical information - provide information on all our products and help discuss any technical queries you may have
  • Tailored Training Solutions - training to meet your needs with Lab Learning

Whatever your needs, contact us to see if we can be of assistance.

Support Request Form

Company Name:
Department:
Contact Name:
Telephone:
Email:
Address:
Postcode:
Instrument Model:
Serial Number:
Firmware Version:
Software Version:
Other Instruments in System:
Nature of Problem:
Is the instrument covered by a service contract? Yes No
If no, please provide order number:
Would you like quotation for a service contract for this instrument? Yes No
Would you like a quotation for technical support for this instrument? Yes No
Click here for more information


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IF YOU REQUIRE LARGE TYPEFACE VERSIONS OF ANY ADOBE ACROBAT DOCUMENTS (PDF) ON THE PRESEARCH WEB SITE, PLEASE EMAIL ENQUIRIES@PRESEARCH.CO.UK

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